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Website improvement

A Customer First AC: website redesign and improvements

A new design and a set of improvements for the website of an HVAC company in South Florida. The concept is built on the louvres of an air register, with a clear path to a call or a request on every page, four languages and fast pages. The work continues with new sections and refinements.

Niche
HVAC services
Market
Florida, USA
Languages
4 languages
Platform
Astro, Cloudflare Pages
A Customer First AC
400+pages in one design system
4languages with a flag switcher in header and footer
62 KBaverage page HTML weight, about half of before

What was done

Design concept

  • An original concept built on the louvres of an air register, a recognizable HVAC element
  • A sky blue and lime palette with a slat strip between sections and along the card edges
  • The concept chosen from a set of design variants and tried on the real pages
  • One type scale and one set of components for every page type
  • Small print and links held to a contrast of 4.5:1 or better

Home page

  • A hero photo behind real slats that tilt one after another
  • On computers the slats follow the cursor; on touch screens they open on load, follow the scroll and close and open again with a tap
  • Blocks in a conversion order: trust strip, service pictures, benefits, reviews, latest articles, quote form
  • Call and Schedule Now buttons in the header and in a bar that stays on phones

Header and navigation

  • A new header frame with the phone number and a Schedule Now button
  • Drop-down menus with service pictures and plain lists for About Us
  • A language switcher with flags in the header and the footer for four languages
  • One breadcrumb line above the heading on every inner page, built from page data
  • A compact header height on phones and computers

Page heads and text

  • A sky blue page head band with breadcrumbs and the heading
  • Long text in one component: lead paragraph, headings with a sky-to-lime bar, lists as cards with ticks
  • FAQ as its own section under the text with every answer open
  • A Read more fold that sits inside the card

Services and cities

  • A services hub with its own hero and picture cards in a grid
  • Service pages with the band, the text, a photo and a consultation band
  • An Areas We Serve hub with city cards grouped by county
  • A request form on the services hub

Articles and blog

  • An article head in the same band, wide text and a Jump to rail with up to eight entries
  • A byline with the company name, the date and the reading time
  • Summarize with AI buttons: ChatGPT, Perplexity, Claude and Grok
  • A call card that stays visible and click to call inside the article on phones
  • The blog listing and category pages assembled from one catalog
  • Article cards with the company logo as the avatar

Lead capture and reviews

  • A quote card with the details panel on the left and the form on the right, the form placed last on the home page
  • Forms delivered through a mail Worker with a check of where each request comes from
  • A pop-up request form localized for each language
  • Reviews as a three-card carousel with arrows, real reviews shown verbatim
  • A rating line next to the form and on the services hub

Speed and technical base

  • Static pages on Cloudflare Pages with the edge cache refreshed on every release
  • Duplicate analytics scripts removed and analytics started after the page is drawn
  • Unused web fonts removed and Bootstrap trimmed from 227 KB to 72 KB
  • Images delivered at the size they are drawn
  • Average page HTML weight of 62 KB, about half of the earlier weight
  • A release pipeline with automatic checks of links and structured data

Result

  • One design system across 400+ pages in four languages: home, services, cities, blog, articles, contacts and about
  • A call or a request is one tap away from every page: the header phone, Schedule Now, the phone bar, the quote form and the article call card
  • Average page HTML weight of 62 KB, about half of the earlier weight, and 72 KB of Bootstrap instead of 227 KB
  • Small print and links at a contrast of 4.5:1 or better
  • Every article can be summarized with ChatGPT, Perplexity, Claude or Grok in one click
  • The work continues: new sections and refinements are being added
Desk with a laptop by a window

Want a website that brings requests?

Tell me about your business and your customers. I will suggest the design, the page structure and the way to capture calls and requests.

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